Frequently Asked Questions
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Inmarsat BGAN
1. What is BGAN?
2. What are the data rates?
3. What other network services does this include?
4. How does BGAN compare with competitor offerings?
5. Why can’t I register on the network?
6. I can’t get a GPS lock?
7. Is streaming data connection faster?
8. Does my BGAN work in the USA?
Iridium
1. How do I make calls with my Iridium phone?
2. How do I access the voice mail to leave or retrieve messages?
3. How do I leave an Iridium voice mail?
4. How do I retrieve a voice mail message?
5. Can I force registering the phone on the network?
6. Why do I get disconnected while in the middle of a call?
7. What is voice mail password?
8. Why can’t I dial a US number from the phone?
9. Why can’t I get a signal in my office?
10. Why wouldn’t the phone charge?
11. I can’t dial the Iridium phone from a landline or cell phone?
12. What is two-stage dialing?
13. How do I send an SMS message to my Iridium phone?
14. How do I send an SMS message from my Iridium phone?
Globalstar
1. How do I make calls with my Globalstar phone?
2. How do I use the Globalstar voice mail?
3. How do I access my voice mail to leave messages?
4. How do I retrieve a message?
5. Can I force registering the phone on the network?
6. How come I get disconnected while in the middle of a call?
7. What is voice mail password?
8. Why can’t I dial a US number from the phone?
9. Why can’t I get a signal in my office?
10. Why wouldn’t the phone charge?
11. The phone says “rotate antenna” and I have the antenna up?
Thuraya
1. What is Thuraya?
2. What needs to be done when I receive my Thuraya phone?
3. How to make a call with the Thuraya phone?
4. How to recharge my Prepaid Account?
5. How to get recharge Scratch Card codes?
6. How to use the voice mail service?
7. I can’t make a call?
8. How to send an SMS message to my Thuraya phone from the Web?
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